Shipping & Receiving Clerk

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Crescent Hotels Group seeks a detail-oriented Shipping and Receiving Clerk to manage inventory, place orders, and verify deliveries in a hotel operations setting.

You will use BirchStreet and Workday, maintain accurate stock records, and coordinate with culinary teams and vendors to ensure timely, accurate receiving and cost control.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in shipping and receiving, purchasing, inventory control, storeroom operations, administrative support, or related field.
• Basic proficiency with Microsoft Excel and Outlook.
• Basic mathematical ability including counting, reviewing quantities and pricing.

Responsibilities

• Review inventory levels, par levels, and anticipated business volume to prepare routine product orders.
• Place approved orders for food, beverage, culinary supplies, chemicals, operating supplies, equipment, and other products.
• Verify delivered products and quantities against purchase orders and invoices.
• Inspect deliveries for quality, dates, temperature, and condition.
• Enter ordering and inventory data into BirchStreet, Workday, Excel and other systems.
• Conduct scheduled physical inventories and reconcile discrepancies.
• Maintain accurate inventory records and labels for storage locations.
• Communicate effectively with culinary teams, vendors, and internal partners.
• Follow food-safety, sanitation, and internal-control procedures.

Skills

Attention to detail

Organization

Communication

Independent judgment

Time management

Food safety

Data integrity

Inventory systems

Scanners

Label printing

Education

High school diploma or equivalent

Tools

BirchStreet

Workday

Excel

Outlook

Inventory systems

Label printers

Handheld scanners

Job description

Description

About the Position –

Main Duties:

• Review inventory levels, established par levels, anticipated business volume, and departmental needs to prepare routine product orders.
• Place approved orders for food and beverage products, culinary supplies, chemicals, operating supplies, equipment, and other assigned products.
• Recommend order quantities or adjustments to management based on inventory levels, product usage, availability, and operational needs.
• Communicate professionally with vendors regarding orders, substitutions, shortages, delivery schedules, product availability, credits, and discrepancies.
• Verify delivered products and quantities against purchase orders, invoices, packing slips, and other receiving documents.
• Inspect applicable deliveries for product quality, condition, expiration or use-by dates, and proper receiving temperatures.
• Identify and document shortages, overages, damaged products, unacceptable quality, unauthorized substitutions, and pricing or quantity discrepancies.
• Communicate receiving discrepancies to vendors, the Shipping and Receiving Supervisor, and affected departments.
• Process invoices, receiving records, credits, and related paperwork accurately and within established timelines.
• Enter ordering, receiving, and inventory information into BirchStreet, Workday, Microsoft Excel, and other designated systems.
• Conduct scheduled physical inventories of assigned food, beverage, supply, chemical, and equipment categories.
• Enter inventory counts and assist with researching and reconciling discrepancies or unusual variances.
• Maintain accurate inventory records, item lists, par levels, product descriptions, units of measure, and storage-location information.
• Create, print, replace, and maintain product, shelf, bin, and storage-location labels.
• Prepare routine inventory, receiving, variance, and product-availability reports as requested.
• Maintain organized electronic and physical records of orders, invoices, inventory counts, credits, and vendor correspondence.
• Follow established food-safety, sanitation, product-handling, workplace-safety, and internal-control procedures.
• Communicate effectively with culinary teams, department managers, vendors, accounting personnel, and other internal partners.
• Prioritize assignments, manage multiple responsibilities, and complete work independently within established deadlines.
• Perform other related duties as assigned based on operational needs.

Required Education and Experience:

• High school diploma or equivalent.
• At least one year of experience in shipping and receiving, purchasing, inventory control, storeroom operations, administrative support, or a related field.
• Basic proficiency with Microsoft Excel and Outlook.
• Basic mathematical ability, including counting, reviewing quantities and pricing, and performing routine unit conversions.
• Ability to read and accurately interpret purchase orders, invoices, packing slips, inventory records, and product labels.
• Ability to learn and effectively use BirchStreet, Workday, inventory-management systems, label printers, and handheld scanning equipment.
• Effective written and verbal communication skills.

Preferred Qualifications:

• Previous hospitality, hotel, restaurant, culinary, food-service, storeroom, or warehouse experience.
• Previous experience using BirchStreet, Workday, or comparable purchasing and inventory-management systems.
• Working knowledge of food-safety, sanitation, receiving-temperature, and product-quality standards.
• Previous experience conducting physical inventories and reconciling inventory discrepancies.

Key Skills / Competencies:

• Accuracy and strong attention to detail.
• Organization and time management.
• Professional written and verbal communication.
• Independent judgment and problem-solving.
• Ability to manage multiple priorities and meet deadlines.
• Food-safety and sanitation awareness.
• Integrity and discretion when handling inventory and financial records.
• Ability to identify discrepancies and follow issues through resolution.
• Collaborative and service-oriented approach when supporting multiple departments.
• Proficiency with computers, spreadsheets, inventory systems, scanners, and label-printing equipment.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities. The Shipping and Receiving Clerk works independently under the direction of the Shipping and Receiving Supervisor and collaborates with vendors, culinary teams, department managers, accounting personnel, and other internal partners.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts