Shipping & Receiving Associate – DriveSavers Data Recovery

DriveSavers, Inc.; Novato (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Shipping & Receiving Associate, where your attention to detail and organizational skills will be key in managing a high volume of packages daily. This role is crucial in ensuring that customer devices are handled with precision and care, supporting our mission to recover important data and memories. You'll thrive in a fast-paced environment, collaborating with a dedicated team while enjoying a range of perks, including competitive salary and ongoing training opportunities. If you are passionate about logistics and customer service, this is the perfect opportunity for you.

Benefits

Competitive Salary

Monthly Bonus Opportunities

401K Retirement Plan

Medical, Dental, and Vision Insurance

Paid Holidays & Vacation

Maternity/Paternity Leave

Ongoing Training & Career Growth

Events, Celebrations & Giveaways

Subsidized Stocked Fridge & Snacks

Fun, Friendly, Team-First Environment

Qualifications

• 2-4 years of shipping/receiving or logistics experience required.
• Outstanding attention to detail and organizational skills are essential.

Responsibilities

• Process 50-100 incoming packages daily with accuracy.
• Prepare outbound shipments and coordinate with carriers.
• Maintain an organized shipping and receiving area.

Skills

Attention to detail

Organizational skills

Multitasking

Communication skills

Logistics experience

Familiarity with shipping tools

Data entry

Ability to lift 40 lbs

Tools

FedEx shipping tools

UPS shipping tools

USPS shipping tools

Job description

Shipping & Receiving Associate – DriveSavers Data Recovery

DriveSavers is looking for an exceptionally detail-oriented Shipping & Receiving Associate to join our world-renowned data recovery team. This role is ideal for someone who thrives in a fast-paced, logistics-heavy environment where precision, speed, and care are essential. With 50–100 inbound FedEx deliveries daily and an equal number of outbound shipments, this role is vital to our operation—ensuring that customer devices are received, processed, and returned with the highest level of accuracy and professionalism.

As the first and last physical touchpoint for our customers' devices, the shipping and receiving team plays a key role in our ability to help people recover memories and critical data they thought was lost forever.

Primary Responsibilities

• Receive and process 50–100 incoming packages per day, ensuring accurate intake and timely handoff to appropriate departments.

• Prepare outbound shipments, coordinating with FedEx and other carriers to ensure on-time delivery and proper packaging standards for sensitive devices.

• Fulfill outgoing materials such as marketing mailers, promotional materials, and partner shipments with care and consistency.

• Perform detailed data entry and tracking for every device and shipment; 100% accuracy is expected.

• Organize and manage incoming and outgoing job bins, labeling, and routing devices efficiently.

• Support administrative tasks that directly impact shipping operations, inventory, and internal workflows.

• Maintain a clean, organized, and fully stocked shipping and receiving area.

• Assist other departments with shipping needs and special packaging requests as required.

• Other duties may be assigned based on company needs.

Required Skills and Experience

• 2–4 years of relevant shipping/receiving, logistics, fulfillment, or warehouse experience.

• Prior experience in a high-volume shipping environment (e.g., e-commerce, logistics, or tech repair) strongly preferred.

• Outstanding attention to detail – precision matters when handling our customers’ most important digital belongings.

• Strong organizational and multitasking skills.

• Familiarity with FedEx, UPS, and USPS shipping tools and procedures.

• Comfortable using computer systems for data entry, inventory tracking, and package management.

• Ability to lift up to 40 lbs and be on your feet for extended periods.

• Positive, team-oriented attitude with a willingness to learn and adapt.

• Excellent verbal and written communication skills.

What You’ll Gain

• Competitive Salary

• Monthly Bonus Opportunities

• 401K Retirement Plan

• Medical, Dental, and Vision Insurance

• Paid Holidays & Vacation

• Maternity/Paternity Leave

• Ongoing Training & Career Growth

• Events, Celebrations & Giveaways

• Subsidized Stocked Fridge & Snacks

• Fun, Friendly, Team-First Environment

• Green Business Initiatives