Shipping & Logistics Coordinator

Borg Design Inc.; Hudson (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Borg Design Inc. is seeking an experienced Shipping & Logistics Coordinator to manage the movement of materials and finished goods in our precision manufacturing facility.

The role coordinates shipping/receiving, carrier logistics, documentation, and ERP records to ensure on-time delivery and compliance with aerospace export-control requirements. You will prepare shipments with approved carriers, track deliveries, verify packing and documentation, manage returns and reverse logistics, and

Qualifications

• High school diploma or equivalent.
• Strong document-control discipline and data-entry accuracy.
• Proficiency with Microsoft Excel and Outlook.
• Professional communication with customers, carriers, suppliers, and internal teams.
• Ability to work on-site in a fast-paced precision manufacturing environment.
• Ability to stand and walk for extended periods.
• U.S. person eligibility for ITAR-controlled data access.

Responsibilities

• Prepare shipments using approved carriers and freight forwarders, with all required documentation.
• Coordinate daily logistics with national and international carriers; schedule pickups and track deliveries.
• Package, label, and document finished products per customer and aerospace requirements.
• Receive inbound material; verify part numbers, quantities, and certifications before routing for inspection.
• Maintain accurate receiving/shipping records in ERP and other files.
• Coordinate shipments to/from outside processors and customers with correct PO info and instructions.
• Handle customer returns and RMAs per procedures.
• Identify and suggest improvements to shipping, receiving, and documentation processes.
• Maintain a safe, organized shipping/receiving area and adequate supplies.
• Perform other related duties as assigned.

Skills

Documentation discipline

Data-entry accuracy

Organizational skills

Attention to detail

Stakeholder communication

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Outlook

ERP/MRP systems

Carrier systems

Job description

Description

Borg Design is seeking an experienced Shipping & Logistics Coordinator to manage the accurate, compliant movement of materials and finished product into and out of our precision manufacturing facility. The position coordinates daily shipping and receiving activities, carrier logistics, customer delivery requirements, shipment documentation, receiving documentation, and related ERP and quality records.

Position Summary

Responsible for coordinating and executing shipping, receiving, and logistics activities in a fast-paced precision manufacturing environment. Ensuring materials and finished products are accurately received, packaged, documented, shipped, tracked, and returned in accordance with customer requirements, company procedures, and applicable aerospace and export-control requirements. Coordinates with carriers, suppliers, customers, and internal departments to meet delivery requirements, resolve shipment issues, and maintain accurate ERP and shipping records. Monitors logistics performance, freight costs, documentation and packaging issues, and identifies opportunities to improve efficiency, accuracy, and reliability. Maintains a safe, organized shipping and receiving area while supporting overall department and organizational needs.

Key Responsibilities

• Prepare shipments using approved carriers and freight forwarders, including carrier labels, Bills of Lading, packing documentation, commercial documentation, and other required shipping records.
• Coordinate daily logistics with National, International, LTL carriers, couriers, freight forwarders, and customer-designated carriers; schedule pickups, obtain freight quotes, track deliveries, manage expedited shipments, and assist with lost, delayed, or damaged shipment claims.
• Package, preserve, protect, identify, and label finished products in accordance with customer requirements, company procedures, product requirements, and applicable aerospace quality requirements.
• Receive inbound material and product against purchase orders and packing documentation; verify part numbers, revision levels, quantities, packaging condition, and required certifications or traceability documentation before routing material for receiving inspection or internal use.
• Maintain accurate and timely receiving, shipping, carrier, tracking, and documentation records in the ERP system and controlled electronic or paper files.
• Coordinate shipments to and from outside processors, suppliers, customers, and other external locations, ensuring the correct product, traveler, purchase-order information, documentation, and shipping instructions accompany each movement.
• Coordinate customer returns, RMAs, returned material, and other reverse-logistics activities in accordance with company and customer procedures.
• Monitor recurring shipment errors, documentation issues, carrier performance, freight costs, packaging concerns, and delivery risks; recommend practical improvements to shipping, receiving, documentation, and logistics processes.
• Maintain an orderly, safe, and efficient shipping and receiving area and appropriate levels of approved packaging and shipping supplies.
• Perform other related duties as assigned to support department and organizational needs.

Required Qualifications

• High school diploma or equivalent.
• Strong document-control discipline, data-entry accuracy, organization, follow-up, and attention to detail.
• Working knowledge of Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to communicate professionally and coordinate effectively with customers, carriers, suppliers, Quality, Production, Purchasing, Engineering, Inspection, and Accounting.
• Ability to work accurately in a fast-paced environment while managing multiple shipments, receiving activities, documentation packages, carrier deadlines, and customer priorities.
• On-site position in a precision manufacturing environment with regular work in shipping, receiving, inspection, inventory, and production areas.
• Ability to stand and walk for extended periods and regularly handle packages, containers, and manufactured parts.
• Ability to meet applicable U.S. person eligibility requirements for access to ITAR-controlled or other export-controlled technical data and products associated with the duties of this position.

Preferred Qualifications

• Experience preparing accurate shipment documentation, including packing lists, carrier labels, Bills of Lading, Certificates of Conformance, and customer-required documentation packages.
• Experience using ERP/MRP systems and commercial carrier systems such as UPS, FedEx, DHL, or equivalent shipping platforms.
• Experience in a high-mix, low-volume precision machining or job-shop environment.
• Experience with manufacturing ERP systems; ProShop or JobBOSS experience is a plus.
• Forklift or powered industrial truck experience, or willingness and ability to obtain company-required training.

Compliance Requirements

Because this position requires access to ITAR-controlled technical data, defense-related products, and other export-controlled information, candidates must qualify as a U.S. person under applicable export-control requirements for the work assigned to this role. The position may also involve access to Controlled Unclassified Information or information associated with Department of Defense contracts and must follow all applicable company cybersecurity, access-control, document-control, DFARS, CMMC, and NIST SP 800-171 procedures. Any citizenship, work-status, or access requirement will be applied only when required by law, regulation, contract, customer requirement, or the specific duties of the position.

Physical And Work Requirements

• On-site position in a precision manufacturing environment with regular work in shipping, receiving, inspection, inventory, and production areas.
• Ability to stand and walk for extended periods and regularly handle packages, containers, and manufactured parts.
• Ability to safely lift or move packages and materials weighing up to approximately 40 pounds; heavier items require team lifting or approved material-handling equipment.
• Ability to use computers, scanners, printers, scales, shipping systems, ERP software, pallet jacks, carts, and other standard shipping and material-handling equipment.
• Ability to work accurately in a fast-paced environment while managing multiple shipments, receiving activities, documentation packages, carrier deadlines, and customer priorities.