Shipping Lead & Trainer - On-Time, Accurate Deliveries

Door Controls USA; Ben Wheeler (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Critical Illness

Supplemental Life Insurance

Short Term Disability

Long Term Disability

401K + Company Match

Legal Shield

Job summary

Door Controls USA is seeking a hands-on Shipping Lead to manage daily shipping operations in our Texas facility. You will lead, train, and support clerks to meet order priorities, ensure accuracy, and promote safe equipment use.

Responsibilities include monitoring orders and coordinating carrier pickups, preparing paperwork for UPS and freight, and collaborating with Customer Service to resolve issues quickly. Requires 2+ years in warehouse/shipping with 1+ year in a lead role.

Qualifications

• 2+ years in warehouse or shipping; 1+ year in lead role.
• Experience with handheld scanners, inventory, cycle counts, and computer skills.
• Forklift certification or ability to obtain within 60 days of hire.
• Preferred: knowledge of Dynamics 365 Business Central and UPS systems.

Responsibilities

• Lead daily shipping clerks; assign tasks and cover when the supervisor is out.
• Train clerks on picking, packing, shipping and safe equipment use.
• Coach staff on accuracy and productivity; escalate performance concerns.
• Monitor orders and verify picked/packed items; ensure on-time shipping.
• Prepare UPS and freight paperwork; coordinate carrier pickups.
• Collaborate with Customer Service to resolve shipping issues quickly.
• Enforce forklift safety; maintain clean shipping area.
• Track shipping metrics and report to Shipping Supervisor.
• Train new clerks on core tasks within 30 days.

Skills

Leadership

Training others

Communication

Shipping & warehousing

Inventory & cycle counts

Forklift operation safety

Tools

Handheld scanners

Microsoft Dynamics 365 Business Central

UPS shipping systems

Job description

Door Controls USA is seeking a hands-on Shipping Lead to manage daily shipping operations in our Texas facility. You will lead, train, and support clerks to meet order priorities, ensure accuracy, and promote safe equipment use.

Responsibilities include monitoring orders and coordinating carrier pickups, preparing paperwork for UPS and freight, and collaborating with Customer Service to resolve issues quickly. Requires 2+ years in warehouse/shipping with 1+ year in a lead role.