Shipping Lead - Team Coach for On-Time Warehouse Shipping

Four Hands; Buda (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Four Hands in Austin, TX is seeking a Shipping Lead to coordinate daily shipping operations, mentor team members, and ensure orders are picked, packed, and shipped accurately, safely, and on time. You will oversee outbound shipments, verify documentation, work with Inventory Control and Transportation, and uphold SOPs and safety standards while driving efficiency and on-time delivery.

Ideal candidate has 4+ years in warehouse/shipping, a High School Diploma, experience with WMS, and strong

Qualifications

• 4+ years in warehouse, distribution, shipping, or lead roles.
• High school diploma or GED.
• Experience with shipping operations and warehouse management systems.
• Strong communication, problem-solving, organizational, and leadership skills.
• Physical ability to lift up to 50 lbs and stand/walk for long periods.

Responsibilities

• Coordinate daily shipping activities and promote safe, efficient operations.
• Supervise, train, and coach Shipping Associates on shift.
• Coordinate outbound shipping, ensuring orders are picked, packed, and loaded on time.
• Verify shipments against sales orders, packing lists, and bills of lading; complete shipment confirmations.

Skills

Shipping leadership

Warehouse operations

Communication

Problem solving

Education

High School Diploma

Tools

WMS

Job description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

We are looking for a Shipping Lead to help coordinate daily shipping operations, support and develop team members, and ensure customer orders are picked, packed, and shipped accurately, safely, and efficiently.

Shift Time: 9:00 AM – 5:00 PM, Monday to Friday

In This Role

• Support the Assistant Manager and Manager by coordinating daily shipping activities and promoting safe, efficient operations
• Assist in supervising, training, and coaching Shipping Associates assigned to your shift
• Coordinate outbound shipping activities, ensuring customer orders are picked, packed, staged, and loaded accurately and on schedule
• Verify shipments against sales orders, packing lists, bills of lading, and other shipping documentation
• Process inventory transactions and ensure accurate shipment confirmations within the Warehouse Management System (WMS)
• Assist in resolving shipping discrepancies, shortages, damages, and order exceptions
• Ensure all Standard Operating Procedures (SOPs), product handling standards, and safety requirements are followed
• Assign and monitor daily work activities and support the completion of special projects
• Coordinate with Transportation to ensure outbound loads are prepared and dispatched on time
• Conduct daily stand-up meetings to review safety, performance, and workload priorities
• Support warehouse productivity, quality, shipping accuracy, and on-time delivery goals
• Collaborate with Inventory Control, Quality, Transportation, and Warehouse Operations teams as needed
• Ensure the facility remains clean, organized, and compliant with all safety programs
• Correct unsafe conditions and immediately escalate uncorrectable issues to warehouse leadership
• Assist in securing the facility at the end of each day
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 4+ years of warehouse, distribution, shipping, or lead experience
• High school diploma or GED required
• Experience with shipping operations, inventory control processes, and warehouse management systems
• Strong communication, problem-solving, organizational, and leadership skills
• Basic computer skills, including Microsoft Excel, Outlook, and warehouse systems
• Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
• Comfortable with continuous walking, standing, stooping, bending, pushing, and reaching for up to 8 hours per day in a warehouse environment
• Willingness to work overtime as needed
• Steel-toed boots or shoes are required during work hours

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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