Shipping Lead: Efficient Dispatch & Team Coach

Teledyne FLIR; Hawthorne (CA); On-site; USD 45,000 - 59,000; Full time

Job summary

Teledyne FLIR Hawthorne, CA is seeking a Shipping Lead to oversee daily outbound shipping, ensure orders are complete and on time, and maintain inventory accuracy. You will lead the shipping team, coach staff, and coordinate with Receiving, Production, Planning, Purchasing and Quality.

The role emphasizes process improvement, safety, and compliance with customer requirements, ERP entries in XA, and service excellence for internal and external customers.

Qualifications

• High school diploma or equivalent.
• 3+ years of shipping, warehouse, or logistics experience in a manufacturing environment.
• Previous experience leading, training, or mentoring others preferred.
• Experience using ERP systems (XA preferred).
• Strong understanding of shipping documentation, domestic and international shipping practices, and inventory transactions.
• Proficient with Microsoft Office, particularly Outlook and Excel.

Responsibilities

• Lead and coordinate daily outbound shipping activities, ensuring orders are complete, accurate, and shipping on schedule.
• Assign daily priorities and provide guidance, coaching, and support to shipping personnel.
• Train new team members and reinforce standard work, safety practices, and shipping procedures.
• Verify part numbers, quantities, certifications, and shipping documentation prior to shipment.
• Ensure all shipments are accurately entered into the XA ERP system and comply with customer requirements.
• Coordinate pickups with UPS, FedEx, freight carriers, and customers while resolving shipping issues.
• Ensure packaging, labeling, and documentation meet requirements.
• Monitor shipping metrics and identify opportunities to improve efficiency, quality, and workflow.
• Support inventory accuracy through cycle counts and collaboration with Receiving.
• Maintain a clean, organized, and safe shipping area with supplies stocked.
• Communicate shipment status and delays with Production, Planning, Purchasing, Customer Service, and Quality.
• Investigate shipping discrepancies and implement corrective actions.
• Be a resource for the shipping team and promote cross-department teamwork.
• Support process improvements to enhance customer satisfaction and operations.

Skills

Leadership

Organizational skills

Problem-solving

Prioritization

Continuous improvement

Cross-functional collaboration

Safety compliance

Education

High School Diploma

Tools

XA ERP

Microsoft Excel

Microsoft Outlook

Job description

Teledyne FLIR Hawthorne, CA is seeking a Shipping Lead to oversee daily outbound shipping, ensure orders are complete and on time, and maintain inventory accuracy. You will lead the shipping team, coach staff, and coordinate with Receiving, Production, Planning, Purchasing and Quality.

The role emphasizes process improvement, safety, and compliance with customer requirements, ERP entries in XA, and service excellence for internal and external customers.