Shipping Lead: Fulfillment Operations & Team Coach

TelyRx, Inc.; Clearwater (FL); On-site; USD 28,000 - 44,000; Full time

Job summary

TelyRx, Inc. is seeking a Shipping Lead to oversee day-to-day shipping operations at our Clearwater, FL headquarters. You will be hands-on with fulfillment activities while coordinating scheduling, staffing, and daily workflows to meet targets.

The role requires 2+ years in shipping/logistics, strong leadership and communication skills, and experience with carrier platforms. This is a full-time, on-site position with growth opportunities within the Logistics team.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of warehouse, fulfillment, shipping, or logistics experience required.
• Experience leading peers and influencing outcomes without direct authority preferred.
• Experience with shipping software, carrier portals, or warehouse systems.
• Strong communication and problem-solving skills required.

Responsibilities

• Lead day-to-day shipping operations while remaining hands-on in fulfillment activities.
• Coordinate workload distribution and labor priorities to meet daily shipping targets.
• Pack, process, ship and audit shipments for accuracy and quality.
• Monitor carrier pickups and ensure all shipments are tendered on time.
• Train and onboard new Shipping Associates on processes, systems, and safety requirements.
• Serve as the first point of contact for operational questions and issue resolution.
• Conduct shipment quality audits and process compliance checks.
• Communicate operational updates, risks, and opportunities to leadership.
• Maintain a safe, clean, and organized work environment.
• Support peak season planning and execution to achieve customer delivery expectations.
• Any additional Job duties and tasks as required.

Skills

Leadership

Attention to detail

Communication

Problem-solving

Shipping software

Education

High school diploma or equivalent

Tools

ShipStation

Tusk Logistics

FedEx

UPS

USPS

Veho

DoorDash

Job description

TelyRx, Inc. is seeking a Shipping Lead to oversee day-to-day shipping operations at our Clearwater, FL headquarters. You will be hands-on with fulfillment activities while coordinating scheduling, staffing, and daily workflows to meet targets.

The role requires 2+ years in shipping/logistics, strong leadership and communication skills, and experience with carrier platforms. This is a full-time, on-site position with growth opportunities within the Logistics team.