Shipping/Fulfillment Support Technician

Phenix Label; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Phenix Label in Kansas is seeking a Shipping/Fulfillment Support Technician to manage pulling, packing, and shipping finished goods and to keep fulfillment inventory organized. You will collaborate with customer service and the scheduling team to replenish inventory and ensure timely delivery while following 5S practices and safety standards.

Strong organizational skills and the ability to work independently are essential, with experience in warehouse or logistics preferred.

Qualifications

• Requires high school diploma or GED or equivalent.
• Strong time management and organizational skills.
• Ability to work independently with minimal supervision.
• Clear communication with customer service and scheduling teams.
• Experience with warehouse or logistics operations preferred.

Responsibilities

• Pull and pack finished goods for shipment.
• Process daily shipments and prepare packing lists and shipping documents.
• Coordinate with customer service on inventory shortages.
• Operate forklift to move shipments when trained.
• Maintain organized fulfillment area and adhere to safety standards.

Skills

Time management

Planning & organization

Decision making

Effective communication

5S methodology

Inventory control

Forklift operation

Attention to detail

Teamwork

Independent work

Education

High school diploma / GED

Job description

Position Summary:The Shipping/Fulfillment Support Technician is responsible for the pulling, packing, and shipment of finished goods inventory, organization of the fulfillment inventory, and processing all daily shipments tensure customer receives necessary products in the time desired, communicating with customer service and scheduling team of when inventory of product needs replenished. They will adhere tcompany standards for quality and job parameters, while maintaining a professional and team oriented behavior and attitude.Essential Functions:Shipments of finished goods inventory / Shipments of outgoing customer jobs.Process incoming pick tickets and purchase orders from the Cargill plants, insuring accuracy of inventory pulled for jobs.Communicate with customer service team of any shortages of product that will need tbe produced for jobs.Process all documentation needed tensure accuracy of shipments.Package product in a neat and protective way tinsure product arrives without being damaged in transportation.Process packing list, bill of lading, and UPS documentation for shipment tcustomer’s specifications.Complete all necessary documentation needed for billing purposes.Communicate with truck lines tdetermine best method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Enters freight costs intjobs.Assemble skids and binds containers using strapping machine and/or shrink wrapper.Apply identifying information and shipping instructions ontskid shipments.Post weights and shipping charges, and affixes postage.Organization of fulfillment / shipping area.Receive and stock racks with daily production of product in designated areas in fulfillment.Provide signage for any new product assigned by the customer.Rotate incoming inventory with existing inventory tensure the oldest inventory is sent first.Keep isles and floors clean and clear tmaintain safety standards of company.Maintain communication with customer service team tquarantine and dispose of any obsolete items.Stage outgoing shipments in designated areas in shipping.Takes precautions tprotect equipment, property and product against loss.Suggests improvements tfulfillment procedures, and acts timprove quality, timeliness or reduce costs.Adheres tall quality control processes and procedures and actively supports the company’s internal audit program.Operates forklift tmove shipments from shipping-and-receiving platform to outgoing trucks, storage or work area.Skills and Experience Required:Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.Individual must be able to interact effectively with a wide variety of people in a wide variety of settings, possessing strong communication skills, maintaining flexibility, objectivity and a capacity to handle multiple tasks simultaneously.Participation and support of 5S initiatives and activities.Previous warehouse and logistics experience preferred.High school diploma / GED / or equivalent.Candidate should possess basic math and computer skills.English language required.Physical and Other Requirements:Requires experience with face-to-face discussions with individuals or teams. Opportunity to make decisions without supervision; mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company. Requires being exact or highly accurate, meeting strict deadlines, and working with others in a group or team. Regularly required to stand; walk; talk; sit; listen; and have vision capabilities that enable reading and viewing a computer screen. Requires dealing with unpleasant, angry, or discourteous people; includes conflict situations. Requires working with external customers and suppliers. Position requires occasional travel to customer sites. Ability to use hands to handle, control, or feel objects, tools or controls is required. Job tasks are performed in close physical proximity to other people, includes exposure to sounds and noise levels that are distracting. Requires working indoors in environmentally controlled conditions.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.