Shipping Clerk - Day Shift

RJW Logistics Group; Crest Hill (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

RJW Logistics Group is hiring for a clerical role within their warehouse operations. This position involves administrative tasks such as coordinating shipping documentation, supporting customer service teams, and ensuring efficient shipping processes. Ideal candidates will have strong organizational and customer service skills, and a basic understanding of logistics.

Benefits

Employee Ownership Program

Potential for earnings increase through share appreciation

Qualifications

• 1-2 years of clerical experience preferred.
• Basic transportation and logistics knowledge required.
• Ability to type at least 40 wpm.

Responsibilities

• Check in drivers and print necessary shipping paperwork.
• Coordinate loading operations and maintain confidentiality.
• Communicate customer inquiries and update reports.

Skills

Organizational skills

Customer service skills

Multi-tasking

Computer abilities

Education

High School Diploma or GED

Job description

RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

· Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

· Financial Rewards: Enjoy the potential for increased earnings through share appreciation.

· Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.

· Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

· Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Shift: 1st Shift - Mon-Fri 7am - 3:30pm

Pay: $20/ hour

Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties and Responsibilities:

Check in all drivers.
Print all pertinent paper work for shipping.
Coordinate with the dock and the drivers what door they will be loading product in.
Insure all paperwork is properly signed by pick up driver.
Close loads in the system.
Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc. Enter customer orders and scan / index documents as required.
Clearly understand goals, policies, and procedures of RJW.
Communicate customer problems, leads, and inquiries to the appropriate personnel.
Maintain confidentiality of company information.
Recommend improvements and implement approved improvements.
Update reports as required by operations manager and COO.
Other tasks as assigned by supervisor or manager.

Additional Responsibilities:

Positive telephone personality.
Capable of being trained to be ‘Phone Assertive’.
Exceptional customer service skills.
Organizational and scheduling skills.
Ability to multi task.
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

Basic office clerical skills.
Must be able to type at least 40 wpm.
1 – 2 years of clerical experience.
Basic transportation, logistics and shipping experience.
Education and/or Experience Required: High School Diploma or general education diploma (GED) is preferred.