Shipping & Receiving Clerk - Day Shift

RJW Logistics Group; Lockport (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

RJW Logistics Group is seeking a Warehouse Assistant to enhance its shipping operations. The role focuses on supporting a smooth logistics process through effective clerical duties and superior customer service, all while ensuring an organized warehouse environment. Benefits include participation in an Employee Ownership Program, empowering employees to share in the company’s success.

Benefits

Employee Ownership Program

Financial Rewards through share appreciation

Qualifications

• 1 – 2 years of clerical experience required.
• Basic transportation and logistics experience preferred.
• Typing speed of at least 40 wpm required.

Responsibilities

• Check in all drivers upon arrival.
• Print necessary paperwork for shipping.
• Coordinate loading of product with drivers.

Skills

Customer service skills

Organizational skills

Multi-tasking abilities

Phone Assertive training

Education

High School Diploma or GED

Tools

Word processing software

Spreadsheet software

Job description

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RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

· Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

· Financial Rewards: Enjoy the potential for increased earnings through share appreciation.

· Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.

· Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

· Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Shift: 1st Shift M-F 7am-3:30pm

Pay: $18 hourly

Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties and Responsibilities:

Check in all drivers.
Print all pertinent paper work for shipping.
Coordinate with the dock and the drivers what door they will be loading product in.
Insure all paperwork is properly signed by pick up driver.
Close loads in the system.
Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc. Enter customer orders and scan / index documents as required.
Clearly understand goals, policies, and procedures of RJW.
Communicate customer problems, leads, and inquiries to the appropriate personnel.
Maintain confidentiality of company information.
Recommend improvements and implement approved improvements.
Update reports as required by operations manager and COO.
Other tasks as assigned by supervisor or manager.

Additional Responsibilities:

Positive telephone personality.
Capable of being trained to be ‘Phone Assertive’.
Exceptional customer service skills.
Organizational and scheduling skills.
Ability to multi task.
Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

Basic office clerical skills.
Must be able to type at least 40 wpm.
1 – 2 years of clerical experience.
Basic transportation, logistics and shipping experience.
Education and/or Experience Required: High School Diploma or general education diploma (GED) is preferred.