Shipping & Carrier Logistics Coordinator

CREATIVE INNOVATION INC; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

CREATIVE INNOVATION INC in Houston is seeking a detail-oriented Logistics Coordinator to support daily shipping coordination, carrier communication, and 3PL warehouse management. This role collaborates with warehouse teams, major carriers like UPS and FedEx, to monitor outbound shipments and resolve issues.

The ideal candidate has experience in warehouse logistics or carrier coordination and thrives in a fast-paced e-commerce environment with growth opportunities.

Qualifications

• Experience in warehouse logistics, 3PL operations, parcel shipping, e-commerce fulfillment, or last-mile delivery preferred.
• Familiarity with UPS, FedEx, and other major U.S. carriers preferred.
• Understanding of warehouse outbound shipping processes, order fulfillment, and carrier pickup coordination.

Responsibilities

• Coordinate daily shipping and carrier arrangements between company-operated warehouses and third-party logistics warehouses.
• Communicate with UPS, FedEx, and other carriers to follow up on pickups, shipment status, delivery performance, and service issues.
• Monitor daily outbound order volume, carrier pickup capacity, and warehouse shipping status to support efficient order fulfillment.
• Assist in developing shipping allocation plans based on order volume, inventory distribution, carrier capacity, and delivery timelines.
• Track and resolve logistics exceptions, including pickup delays, missed scans, delivery delays, lost packages, returns, and other shipment issues.
• Maintain communication with 3PL warehouses, internal warehouse teams, carriers, and operations teams to ensure timely issue resolution.
• Prepare and maintain logistics reports related to shipment volume, delivery performance, exception rates, carrier performance, and logistics costs.
• Support peak season and promotional period planning, including carrier capacity, backup shipping options, and contingency plans.
• Assist with cross-warehouse transfers, last-mile delivery coordination, carrier invoice verification, and other logistics-related tasks.
• Complete other logistics coordination and operational support duties as assigned.

Skills

Warehouse logistics

3PL operations

Parcel shipping

E-commerce fulfillment

Last-mile delivery

Carrier coordination

Excel/Sheets

Communication & coordination

Job description

CREATIVE INNOVATION INC in Houston is seeking a detail-oriented Logistics Coordinator to support daily shipping coordination, carrier communication, and 3PL warehouse management. This role collaborates with warehouse teams, major carriers like UPS and FedEx, to monitor outbound shipments and resolve issues.

The ideal candidate has experience in warehouse logistics or carrier coordination and thrives in a fast-paced e-commerce environment with growth opportunities.