Shipping and Receiving Clerk

Headway Technologies Inc; Milpitas (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Headway Technologies, Inc. is seeking a Shipping and Receiving Clerk for the Milpitas, CA site. You will receive, log, and distribute shipments across departments, maintain a clean shipping area, and plan for large shipments.

Proficiency with FedEx/DHL/UPS shipping software and Microsoft Office is required. The role requires a high school diploma, two years in a warehouse, forklift/pallet jack experience, and strong problem-solving and customer service skills.

Qualifications

• High School Diploma or GED required.
• 2 years of hands-on warehouse/shipping experience.
• Proficiency with Microsoft Office applications and shipping software.

Responsibilities

• Receive, log, and distribute shipments across departments and buildings.
• Maintain a clean and organized shipping area and order supplies.
• Use FedEx, DHL, and UPS software to ship items and track shipments.

Skills

Shipping & receiving

Forklift operation

Microsoft Office

Inventory control

Customer service

Education

High School Diploma or GED

Tools

FedEx shipping software

DHL shipping software

UPS shipping software

Job description

TITLE: SHIPPING AND RECEIVING CLERKDAY SHIFT: MONDAY THRU FRIDAY 9:00 AM TO 6:00 PMFLSA STATUS: NON-EXEMPTREPORTS TO: SR. MANAGER, OPERATIONS SUPPORTSUMMARY:Under the direction of the Sr. Manager of Operations Support, the Shipping and Receiving Clerk is responsible for receiving, cataloging, and distributing shipments across all departments and buildings withing the Company; continuously maintains a clean and organized shipping area; plans for large shipments to ensure adequate space and sufficient storage are available; uses various software applications to ship boxes, letters, and overnight shipments such as FedEx, DHL, UPS, etc.; troubleshoots shipment issues such as items not received, returned, or missing to ensure customer service expectations are met. The position is located in Milpitas, CA.ESSENTIAL FUNCTIONS:Receives, logs, and distributes shipments across all departments and buildingsMaintains a clean and organized shipping area; orders shipping supplies including boxes, envelopes, etc.Plans for large shipments to ensure adequate space and sufficient storage are available on the receiving dock or shipping areaUses various software applications FedEx DHL, or UPS to ship boxes, letters, and overnight items; tracks shipments to ensure receiptTroubleshoots shipment issues such as items not received, lost or stolen shipments, or returned items; ensures customer service expectations are met for delivery or shipmentOperates a forklift or pallet jack to move or store large shipments; lifts heavy items using appropriate lifting techniquesAdheres to all safety policies and procedures as requiredPerforms other duties of a similar nature or level*MINIMUM QUALIFICATIONS:High School Diplomas or GEDTwo years of hands’ on experience working in a warehouse or shipping centerProficient in the use of Microsoft Office ApplicationsKnowledge, Skills, and Abilities:Knowledge and ability to ship, receive, inventory, and distribute shipments and materials across departments or buildingsKnowledge and ability to use shipping applications such as FedEx, DHL, UPS, etc., to ship letters, packages, or boxesKnowledge and ability to use a forklift or pallet jacket to move items within the shipping areaAble to maintain a clean and organized shipping areaAble to use critical thinking skills to troubleshoot and resolve shipment issuesAble to provide excellent customer service to internal and external customersDemonstrated time management skills and the ability to multitaskAble to comply with all safety policies and proceduresFlexible and able to prioritizeWORKING CONDITIONS:The Shipping and Receiving Clerk or works primarily in an indoor environment from Monday to Friday from 9:00 AM to 6:00 PM. May work outside from time-to-time to receive shipments on the loading/receiving dock. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. May be exposed to a variety of physical conditions such as fumes, chemicals, odors, dust, gases, or have close proximity to mechanical/moving parts; stands, sits, and walks; performs various fine grasping movements, bends, and twists; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment. May occasionally push, pull, or lift up to 50 or more pounds.The hourly rate for this full-time position is between $26.00-$38.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The hourly pay range shown is subject to change and may be modified periodically.Other duties of a similar nature or level are duties that may be required, but may not be specifically listed in the job description or posting.TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.