Team Trainer & Shift Leader: Cross-Train & Mentor the Crew

Fulenwider Group; Columbus (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell in Columbus, NC is seeking a Team Trainer to support crew across roles like cashier and drive-thru. You will be the go-to person on shift for resolving issues and helping teammates.

You will train current staff, lead new product or procedure training, coach teammates, oversee the team when the manager is away, and uphold high customer service and food standards.

This role emphasizes teamwork, reliability, and hands-on leadership to ensure smooth operations and guest satisfaction.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Skills

Team training

Coaching

Customer service

Job description

Taco Bell in Columbus, NC is seeking a Team Trainer to support crew across roles like cashier and drive-thru. You will be the go-to person on shift for resolving issues and helping teammates.

You will train current staff, lead new product or procedure training, coach teammates, oversee the team when the manager is away, and uphold high customer service and food standards.

This role emphasizes teamwork, reliability, and hands-on leadership to ensure smooth operations and guest satisfaction.