Crew Training & Shift Coach

Fulenwider Group; Indian Trail (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell in Indian Trail, NC is seeking a Team Trainer to support crew members in roles such as cashier or drive-thru. You’ll train new employees, resolve shift issues, and be the go-to person who keeps the operation running smoothly.

You’ll cross-train teammates, coach on procedures, oversee team performance when the manager is absent, and help ensure guest satisfaction, accuracy of orders, and adherence to brand standards.

Qualifications

• Cross-train current employees, lead new product or procedure training, and coach.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction.
• Guide and grow the team.
• Work with fellow team members to ensure standards are met.

Responsibilities

• Pre‑shift huddles or meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set up.
• Ensure food safety, quality, and accuracy of orders.

Skills

Customer service

Team leadership

On-the-job training

Communication

Shift supervision

Job description

Taco Bell in Indian Trail, NC is seeking a Team Trainer to support crew members in roles such as cashier or drive-thru. You’ll train new employees, resolve shift issues, and be the go-to person who keeps the operation running smoothly.

You’ll cross-train teammates, coach on procedures, oversee team performance when the manager is absent, and help ensure guest satisfaction, accuracy of orders, and adherence to brand standards.