Shift Supervisor – Travel Plaza Guest Service & Ops

Applegreen Group; Pennsylvania; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401k with company match

Earned wage access – pay on demand

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

Applegreen is a people business that delights guests in transit with passionate hospitality and brands they love. The Shift Supervisor will lead shifts, ensure team members provide exceptional service, and maintain brand standards and food safety.

You'll train new team members, monitor cash handling, and support storefront operations across the plaza, contributing to a fast-paced, customer-focused environment.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer complaints.
• Complete opening, daily and closing procedures per policy.
• Operate POS system and process payments according to procedures.
• Ensure proper food handling and stocking procedures are followed.
• Assist in training new team members and maintain brand standards.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen is a people business that delights guests in transit with passionate hospitality and brands they love. The Shift Supervisor will lead shifts, ensure team members provide exceptional service, and maintain brand standards and food safety.

You'll train new team members, monitor cash handling, and support storefront operations across the plaza, contributing to a fast-paced, customer-focused environment.