Shift Supervisor Trainee

CVS Health Corporation; Westlake (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop supervisory skills while providing exceptional customer service. The role involves working closely with store management, supervising staff, and ensuring smooth store operations. Ideal candidates will possess strong analytical and communication skills, along with a flexible schedule to meet the demands of the role. Join a dedicated team that values collaboration and customer care, and take the first step towards a rewarding career in retail management.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills are essential.
• Excellent communication skills required for customer interactions.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Education

High School diploma or equivalent

Job description

time left to apply End Date: August 3, 2025 (30+ days left to apply)

job requisition id R0580489

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to gain the skills needed for future supervisory responsibilities, completing basic operations and management training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisor positions. These roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and handles opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store staff by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring positive shopping experiences
5. Maintain customer/patient confidentiality

Required Qualifications

Strong deductive reasoning, analytical, and computer skills. Excellent communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part time

Pay range: $16.00/hour (base)

Our benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/03/2025

Qualified applicants with criminal records will be considered per legal requirements.

About us

Our work experience reflects our culture, values, sustainability efforts, recognition programs, and our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They prioritize the team's best interests, collaborate, and make us the #1 Top Workplace in the area.