Shift Supervisor Trainee - Overnight

Hispanic Alliance for Career Enhancement; Rockville (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare individuals for future supervisory positions within the organization. As a trainee, you will gain valuable experience in managing store operations, enhancing customer service, and building loyalty through exceptional service. With a commitment to fostering an inclusive workplace, the company offers numerous benefits and opportunities for growth. If you're ready to take the next step in your career and make a meaningful impact, this position is perfect for you.

Benefits

Affordable medical options

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required, including weekends and overtime.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues following company policy to ensure a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full-time

Pay Range: The typical pay range for this role is: $0.00 - $0.00. The actual salary will depend on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and they belong. Our benefits include affordable medical options, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/05/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.