Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; College Park (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level role offers an exciting opportunity to develop management skills while providing exceptional customer service. Trainees will learn essential operations and management functions, preparing for future supervisory positions. With a focus on building customer loyalty and ensuring efficient store operations, this position is perfect for individuals looking to grow within a supportive environment. Enjoy flexible scheduling and a comprehensive benefits package as you embark on your career journey in retail management.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Confidential counseling

Financial coaching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is crucial for meeting operational needs.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew by assigning, directing, and following up on all activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (Greet, offer help, thank).
   • Handle customer relations issues following company policy and foster a positive shopping experience.
   • Maintain customer and patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Time Type: Part time
• Pay Range: The typical pay range is $0.00 - $0.00, with actual offers depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness and health programs, confidential counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/05/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.