Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Rockville (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you'll gain valuable skills in management and customer service. This entry-level position prepares you for future supervisory roles, allowing you to lead store operations and enhance customer loyalty. With a focus on exceptional service, you'll work alongside dedicated colleagues, ensuring smooth store execution while fostering a positive shopping environment. This role offers a unique opportunity to develop your leadership skills in a supportive and dynamic workplace, making a real impact on customer experiences.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for success.
• Flexibility to work varied hours including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
   1. Work effectively with store management and staff.
   2. Supervise the store's crew by assigning, directing, and following up on activities.
   3. Communicate effectively with management and staff.
2. Customer Service
   1. Assist customers with questions, problems, and complaints.
   2. Promote CVS customer service culture by greeting, offering help, and thanking customers.
   3. Handle customer relations issues per company policy, ensuring a positive shopping experience.
   4. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29
Time type: Part-time
Pay range: The typical pay range for this role is $0.00 - $0.00. Actual salary depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/05/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.