Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Tucson (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level role offers a unique opportunity to develop essential management skills while providing exceptional customer service. As a trainee, you will learn the ins and outs of store operations, preparing for future leadership positions. With a focus on building customer loyalty and ensuring smooth operations, this position is perfect for individuals looking to grow within a supportive and inclusive environment. Join a company that values its employees and fosters a culture of collaboration and respect.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Counseling services

Financial coaching

Flexible work schedules

Paid time off

Tuition assistance

Dependent care resources

Qualifications

• Strong analytical and communication skills required for effective team management.
• Flexibility to adapt to various work schedules and customer needs.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work early mornings, overnights, weekends

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed
• Preferred: Retail experience
• Education: High School diploma or equivalent preferred but not required

Additional Information

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and included.

Benefits

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness programs, counseling, financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/06/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.