Shift Supervisor Trainee

CVS Health; Du Bois (PA, NE); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for a supervisory role. This entry-level position involves managing store operations, ensuring customer satisfaction, and completing essential training. Successful candidates will have strong communication and analytical skills, with a focus on customer service.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise the store’s crew through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth store operations and complete all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and completes all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time Type: Full time

Pay Range: $16.00 - $23.00 per hour, depending on experience and other factors.

Benefits include medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 08/13/2025

Qualified applicants with criminal records will be considered per legal requirements.

About CVS Health

At CVS Health, our purpose is to help people on their path to better health through innovative health services, plans, and community pharmacy programs. We aim to make quality care accessible, affordable, and seamless, promoting overall well-being in body, mind, and spirit.