Shift Supervisor Trainee

CVS Health; West Frankfort (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves management training and customer service. Trainees will learn essential business operations and customer loyalty strategies, with opportunities for promotion upon successful completion of training.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew and communicate effectively with management.
• Assist customers with questions and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School Diploma

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

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Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and staff, supervise the store’s crew through assigning, directing, and following up on activities, and communicate effectively with management and staff.

• Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture; handle customer relations issues per company policy; maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail (preferred)

Education

High School Diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Part-time
• Pay range: $16.00 - $23.00 per hour, depending on experience and location

Our people fuel our future. We value diversity, inclusion, and a workplace where every colleague feels valued and belongs.

Benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Healthcare
• Industries: Hospitals and Healthcare