Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Greenville (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position is designed to prepare you for future supervisory roles while providing essential training in operations and customer service. You'll work closely with store management, ensuring smooth operations and fostering customer loyalty. With a commitment to a diverse and inclusive workplace, this role offers flexible hours and a range of benefits, making it an exciting opportunity for those looking to grow in the retail sector.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in scheduling is required for this role.

Responsibilities

• Supervise store crew and ensure effective operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team by driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise store crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include affordable medical plans, 401(k) with matching, employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit our benefits page.

Application window closes on 07/23/2025. Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws.