Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in health solutions is seeking a dedicated Shift Supervisor Trainee. This entry-level role offers an exciting opportunity to develop management skills and enhance customer service excellence. As a trainee, you will learn the ins and outs of operations, preparing you for future supervisory positions. With a focus on fostering customer loyalty and ensuring smooth store operations, this position is perfect for individuals looking to advance their careers in a supportive environment. Join a team that values compassion and commitment to transforming health care for millions.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts, including weekends and overtime.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues - caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop skills in operations and management, learns about building customer loyalty through exceptional service, and understands CVS/pharmacy culture.

Upon successful completion of training, trainees are considered for promotion to open supervisor roles. These leadership positions support store management by driving store performance, ensuring smooth operations, and maintaining excellent customer service, especially when no manager is onsite.

Essential Functions

1. Management
   • Collaborate effectively with store management and staff.
   • Supervise store crew through assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy, fostering a positive shopping experience.
   • Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full-time
Pay range: $16.00 - $23.00 per hour, based on experience, education, and location.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 07/24/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.