Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Mokena (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to learn and grow within the company, preparing you for future supervisory roles. You will be responsible for managing store operations, ensuring customer satisfaction, and leading a team to success. With a focus on exceptional service and building customer loyalty, this role is perfect for those looking to make a meaningful impact in a dynamic retail environment. Join a company that values its employees and offers comprehensive benefits, flexible schedules, and opportunities for advancement.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible work schedules

Tuition assistance

Qualifications

• Strong communication skills and ability to work in a team environment.
• Deductive reasoning and analytical skills are essential for success.

Responsibilities

• Supervise store crew and manage daily operations effectively.
• Assist customers with inquiries and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on all activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues according to company policy to ensure a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and the ability to work a flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail is preferred.

Education

High school diploma or equivalent is preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Time type: Part-time
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit our benefits page.

The application window closes on 07/18/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.