Shift Supervisor Trainee

CVS Health; Flossmoor (IL); On-site; USD 10,000 - 60,000; Full time

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up on all activities. Effectively communicate information both to and from store management and crews.

• Customer Service: Assist customers with questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues per company policy and promote a positive shopping experience. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29. Part-time. Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/04/2025. Qualified applicants with arrest or conviction records will be considered per laws.

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care