Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Mantua Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves management and customer service responsibilities, with opportunities for promotion upon successful training completion. The role requires strong analytical and communication skills, with flexible working hours.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew activities, including assigning and following up.
• Assist customers with questions, problems, and complaints.
• Lead store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects like building customer loyalty through exceptional service, and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring positive shopping experiences
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $16.24 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 08/13/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.