Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Derwood (MD); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you will embark on a journey towards leadership in retail. This entry-level role prepares you for future supervisory positions by providing essential management training and hands-on experience in customer service excellence. You'll work closely with a dedicated team to foster customer loyalty and ensure smooth store operations. With a commitment to employee growth and a supportive work environment, this role offers a unique opportunity to develop your skills while contributing to a culture of care and compassion.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical skills and deductive reasoning are essential for success.
• Advanced communication skills are necessary for effective customer interaction.

Responsibilities

• Supervise store crew and ensure effective communication with management.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture: greet, offer help, and thank customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Part-time

Pay Range: The typical pay range for this role is $0.00 - $0.00. The actual salary depends on experience, education, location, and other factors.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 06/21/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.