Shift Supervisor Trainee

CVS Health; City of Albany (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee who will undergo training for future supervisory roles. This part-time position involves managing store operations, ensuring customer satisfaction, and preparing for leadership responsibilities within the company. Ideal candidates will have strong analytical and communication skills, and a background in retail is preferred. The role offers flexible hours and a competitive pay range.

Benefits

Medical plans

401(k)

Stock purchase

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise the store’s crew and communicate effectively with management.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Flexibility

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management: Work effectively with store management and store crews, supervise the store’s crew through assigning, directing, and following up on all activities, and effectively communicate information both to and from store management and crews.
2. Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture (Greet, offer help, and thank); handle all customer relations issues per company policy; maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail (preferred).

Education

High School Diploma or Equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.25 - $26.00 per hour, depending on experience, education, and location.
• Benefits include medical plans, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, and more.
• Application deadline: 08/16/2025