Shift Supervisor - Tillary Street

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

3+ weeks vacation + 12 holidays

403(b) retirement plan with employer 


Tuition assistance

Career advancement opportunities

Job summary

Bowery Residents' Committee in New York seeks a Shift Supervisor to lead frontline staff, maintain shelter operations, and ensure safety and policy compliance.

This full-time role requires a high school diploma or GED, with a bachelor's degree preferred, and supervisory experience in shelters. CPR/First Aid and Fire Safety certifications are required or actively pursued. The position offers comprehensive benefits and opportunities to contribute to a mission-driven team.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Experience working in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations support staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow all agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

Computer literacy and documentation

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Make a Difference Every Shift

Join BRC in a leadership role that helps ensure safety, stability, and support for individuals experiencing homelessness. As a Shift Supervisor, you’ll oversee frontline staff, maintain shelter operations, and ensure policies and safety procedures are followed.

Shift Supervisor

Full-Time | 37.5 hrs/week

What You’ll Do

• Supervise Community Technicians and operations support staff
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance
• Ensure staff follow all agency policies, procedures, and documentation standards
• Review and maintain accurate records, reports, and clinical notes
• Respond to incidents and provide guidance to staff as needed
• Participate in weekly program and leadership meetings
• Provide emergency First Aid/CPR assistance when required
• Perform related duties as assigned

Schedule

• Full-time, 37.5 hours per week
• Programs operate 24/7; various morning, evening, and overnight schedules available

Who We’re Looking For

• High School Diploma or GED required
• Bachelor’s degree preferred
• Experience working in homeless shelters or similar settings preferred
• At least one year of supervisory or lead experience preferred
• Knowledge of addiction and recovery processes
• Strong computer literacy and documentation skills
• First Aid and Fire Safety certifications required (or willingness to obtain)
• CPR certification required (or willingness to obtain)

What We Offer

• Health insurance and paid sick time start day one
• 3+ weeks paid vacation, 12 holidays, plus sick and personal time
• 403(b) retirement plan with employer match
• Tuition assistance and career advancement opportunities
• Work with a mission-driven team committed to staff wellbeing