Shift Supervisor - Lead Frontline Team, Full-Time

Compass Group USA; Indianapolis (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free employee parking

Onsite gym

Job summary

TouchPoint, part of Compass Group USA, is hiring a full-time Shift Supervisor in Indianapolis, IN. Direct the activities of associates during a shift and ensure policy and procedure are followed, with emphasis on customer service and leadership.

The schedule is Monday through Friday with rotating weekends; pay ranges from $18.50 to $20.00 per hour, with perks including free employee parking and an onsite gym. Previous customer service and leadership experience is required.

Qualifications

• Previous customer service and leadership experience required.

Responsibilities

• Direct the activities of associates during a shift and ensure tasks meet policy and procedure.
• Train staff and create work schedules.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports to meet quality, productivity, and safety targets.
• Serve as the main contact for employee requests and time-off.
• Mentor employees and encourage advancement.

Skills

Customer service

Leadership

Job description

TouchPoint, part of Compass Group USA, is hiring a full-time Shift Supervisor in Indianapolis, IN. Direct the activities of associates during a shift and ensure policy and procedure are followed, with emphasis on customer service and leadership.

The schedule is Monday through Friday with rotating weekends; pay ranges from $18.50 to $20.00 per hour, with perks including free employee parking and an onsite gym. Previous customer service and leadership experience is required.