Shift Supervisor - Store Operations & Guest Experience

Fresh Madison Market; Madison (WI); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash in Madison, WI is seeking a Store Operations role to coordinate activities in the absence of management and ensure efficient store performance. You will monitor associates, handle cashier duties, and maintain a clean, well-stocked environment.

The position requires a high school diploma (preferred) and at least 1 year of retail experience. You will follow PPE, safety and guest-experience guidelines to deliver excellent service.

Qualifications

• High school diploma preferred.
• At least 1 year in retail or related experience preferred.
• Ability to read, write, comprehend and interpret documents.
• Basic mathematical skills for transactions.

Responsibilities

• Monitor associates' adherence to company policies.
• Able to run cashier register and courtesy counter desk and handle customer concerns efficiently.
• Understand and be familiar with store layout and safety equipment.
• Conduct regular inspections and provide feedback to department managers.
• In the absence of Store Director, manage time clock maintenance.
• May close store: lock doors, turn off lights, arm store, etc.
• Know product locations to assist customers.
• Maintain a clean, attractive and well-stocked store.
• Follow PPE, safety, food safety and cleaning guidelines.
• Follow guest experience guidelines.
• May be assigned tasks in other departments as needed.

Skills

Detail oriented

Suggestive selling

Basic math

Reading & writing

Education

High school diploma (preferred)

Job description

SpartanNash in Madison, WI is seeking a Store Operations role to coordinate activities in the absence of management and ensure efficient store performance. You will monitor associates, handle cashier duties, and maintain a clean, well-stocked environment.

The position requires a high school diploma (preferred) and at least 1 year of retail experience. You will follow PPE, safety and guest-experience guidelines to deliver excellent service.