Shift Supervisor - St. Charles

Club Fitness; Saint Charles (MO); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Free gym memberships

Employee Stock Ownership Plan (ESOP)

Career growth opportunities

Local support and US-based teams

Job summary

Club Fitness is seeking a Part Time Shift Supervisor in Saint Charles, MO to help lead daily club operations and ensure an optimal member experience. You will assist leadership, manage front desk activities, oversee check-ins, and maintain a clean, welcoming environment.

Training and mentorship of staff are key parts of the role. The ideal candidate has strong customer service skills, reliable multitasking ability, and a positive attitude.

Qualifications

• High School diploma or GED required.
• 18 years or older required.
• Experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive our vision and culture by delivering the best member experience during club visits, greeting members warmly.
• Provide club tours and educate potential members on amenities and services.
• Train and mentor front desk staff on check-ins, POS, and cleanliness.
• Assist leadership with daily operations, audits, and task coordination.
• Ensure proper member and kids club check-ins for safety.
• Maintain a clean, organized club per company standards.
• Create a safe, upbeat environment for kids ages 2 and up in Kids Club.
• Engage with members to highlight Club Fitness offerings and help reach health goals.
• Complete POS transactions accurately and promptly.
• Report incidents to leadership as needed.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Education

High School diploma or GED

Job description

Job Details Job Location: St Charles - St Charles, MO 63301 Position Type: Part Time Education Level: None Travel Percentage: None Job Shift: Any Job Category: Customer Service Community | Action | Recognition | Experience

OUR VISION

is to be the elite health and fitness provider in every community we serve.

OUR MISSION

is to provide the best experience for everybody to improve their quality of life through fitness.

Overview

The Shift Supervisor is responsible for assisting club leadership in the day-to-day operations of the club, ensuring it remains clean, functional, and friendly. This role is pivotal in ensuring a high level of member satisfaction, reinforcing our commitment to an excellent member experience.

Schedule

Monday - Thursday: 4:00 PM - 9:00PM, Sunday 8AM-2PM

Pay

Hourly rate of $16.00-$16.50/hr

A Day in the Life of a Shift Supervisor

• Drive our fitness vision and culture by providing the BEST member experience throughout their club visit - always offering a friendly hello & goodbye and anticipating their need


• Provide club tours and educate potential members on the value of Club Fitness amenities and service


• Train and mentor staff on front desk functions, member check-ins/POS, and facility cleanlines


• Assist club leadership with daily operations, including completing daily facility audits and helping task employees with cleaning or other responsibilities based on audit results


• Ensure proper member check-ins and kids club check-ins for the safety of our members and employees


• Maintain a clean and organized club according to company standards by conducting club walk-throughs and cleaning assigned area


• Provide a safe, enjoyable, and upbeat environment for children ages 2 and up in the Kids Club


• Engage with new and current members, pointing them to Club Fitness amenities and services to help them achieve their fitness and health goals


• Accurately complete point of sales transactions


• Notify leadership of gym incidents that require incident reports

You’ll Succeed if you Love

• Interacting with people


• Being busy and getting things done


• Delivering excellent customer service


• Achieving and exceeding member expectations


• Providing a Clean, Functional, and Friendly environment

Qualifications

• High School diploma or GED, required


• 18 years of age or older, required


• Previous experience in customer service or hospitality, preferred


• Excellent communication and interpersonal skills


• Ability to handle stressful situations with professionalism and a positive attitude


• Strong multitasking abilities


• Ability to work varying hours as needed, including evenings, weekends, and holidays

This role requires travel to the corporate office (St. Peters, MO) and other Club Fitness locations as needed for training and meetings.

Physical Requirements

• Long periods of standing and moving about the facility


• Occasional lifting of gym equipment may be needed


• Must be able to lift or move up to 50 lbs.


• Daily physical activity includes lifting weights, squatting, bending, reaching, spotting, and standing for prolonged periods of time.

Why You’ll Love Working for Club Fitness

• Fun and Supportive Team – We’re a team that knows how to have fun, works hard, and supports each other every step of the way.


• Employee Owned – Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners


• Career Growth – We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.


• Local Support – We’re proud to be local to St. Louis, where club support is just one call away when you need it.


• Free Memberships – You get FREE access to all our club locations because you deserve it.


• Discounts – Enjoy discounts on, cooler beverages, snacks, and tanning upgrades.


• Comprehensive Benefits – Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Club Brands is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices of law.