Shift Supervisor/Server- Combo position

BBL Hospitality; Charleston (WV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary, FS

HSA account options

Restaurant Discounts/Perks Program

Job summary

Recovery Sports Grill Charleston is seeking a dynamic, entry-level leader to join as a Shift Supervisor in Charleston, WV. The role may also include serving and bartending shifts to maintain full-time associate status.

Qualified candidates will have prior serving or bartending experience, be at least 18 years old, and hold Serve Safe and TIPS certifications. Weekend and holiday availability is often required, with opportunities for growth within the team.

Qualifications

• Minimum 18 years of age.
• Previous serving and/or bartending experience.
• Serve Safe certification required.
• TIPS certification required.

Responsibilities

• Ensure prompt, friendly service according to company guidelines.
• Fill in for managers in their absence and assist with operations.
• Ensure food and products are prepared and served per standards.
• Manage cash handling and reconciliations per policy.
• Enforce responsible alcohol service across shifts.

Skills

Guest service

Cash handling

Team leadership

Communication

Education

Serve Safe certification

TIPS certification

Tools

POS system

Cash register

Job description

Job Details Job Location: Recovery Sports Grill Charleston - Charleston, WV 25301 Position Type: Full Time Salary Range: $20.00 - $22.00 Hourly Job Category: Restaurant - Food Service COME AND JOIN OUR AMAZING TEAM!

Minimum- must have previous serving and/or bartending experience

We are looking for a dynamic entry level leader to work as a Shift Supervisor, but can also do serving/bartending shifts to be a full time associate

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
• Restaurant Discounts/Perks Program

Shift supervisor assists managers in all phases of restaurant operations including operation in absence of manager which include.

Duties to include, but not limited to:

• Ensures prompt, friendly service according to company guidelines; is guest driven.
• Exhibits a professional image.
• Completes duties of managers in their absence.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Enforces alcohol awareness on a shift to shift basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Corrects unsafe practices or conditions.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Qualifications:

• Must be a minimum of 18 years of age.
• Can demonstrate knowledge of service and food and beverage
• Serve Safe certification complete.
• TIPS certification complete.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.