Shift Supervisor - Retail Health & Customer Experience Lead

CVS Health; Natick (MA); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support store management, drive store execution, and enhance customer service in a fast-paced CVS/pharmacy environment. You will lead staff when managers are not onsite, ensure opening/closing tasks are completed, and uphold safety and quality standards across daily operations.

The role emphasizes strong communication, supervision, and problem-solving skills, with a 40-hour work week and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent preferred but not required.

Responsibilities

• Supervise the store crew and execute opening/closing procedures.
• Collaborate with store management to drive store execution and performance.
• Provide excellent customer service and resolve customer issues.
• Price, stock, and display merchandising per weekly promotions.
• Maintain confidentiality of customer/patient information.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support store management, drive store execution, and enhance customer service in a fast-paced CVS/pharmacy environment. You will lead staff when managers are not onsite, ensure opening/closing tasks are completed, and uphold safety and quality standards across daily operations.

The role emphasizes strong communication, supervision, and problem-solving skills, with a 40-hour work week and a comprehensive benefits package.