Shift Supervisor - Restaurant Ops & Team Leadership

Carlisle Corporation; Town of Minden (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Wendy's franchise, located in Minden, LA, seeks a Supervisor to oversee operational activities during non-service hours and assist during service hours. You will supervise open/close tasks, provide work direction to crew, and ensure compliance with Wendy’s procedures and safety standards.

Ideal candidates have at least 1 year in the restaurant industry, strong customer service, and the ability to monitor labor, costs, and workflow.

Qualifications

• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Thorough knowledge of Wendy's Operational Procedures and Standards.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and refers to the unit manager for escalation.
• Monitors labor usage and efficiency against sales readings.
• Ensures time card accuracy and wage/hour compliance during non-service shifts.
• Adheres to cash handling and register procedures.

Skills

Supervision

Team leadership

Customer service

Education

High School diploma

Tools

POS/register procedures

Job description

Wendy's franchise, located in Minden, LA, seeks a Supervisor to oversee operational activities during non-service hours and assist during service hours. You will supervise open/close tasks, provide work direction to crew, and ensure compliance with Wendy’s procedures and safety standards.

Ideal candidates have at least 1 year in the restaurant industry, strong customer service, and the ability to monitor labor, costs, and workflow.