Shift Supervisor — Restaurant Ops & Team Leadership

Carlisle Corporation; Oxford (AL); On-site; USD 16,531 - 22,041; Full time

Job summary

Wendy's Oxford location seeks a dedicated Shift Supervisor to oversee daily operations during non-service hours and support management during service hours. The role involves directing crew, ensuring cleanliness and consistency, and maintaining safety and cash procedures.

Responsibilities include supervising opening/closing tasks, monitoring service times, addressing performance issues, and training staff as needed to uphold Wendy's standards and customer service quality.

Qualifications

• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises opening and closing activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and refers for progressive discipline as appropriate.
• Monitors product quality and ensures adherence to standards.
• Monitors labor usage and helps control costs.
• Assists in training and cross-training of positional skills.
• Follows procedures in the Operations Manual and cash handling policies.
• Ensures dress code and safety policies are followed.

Education

High School Diploma or equivalent

Job description

Wendy's Oxford location seeks a dedicated Shift Supervisor to oversee daily operations during non-service hours and support management during service hours. The role involves directing crew, ensuring cleanliness and consistency, and maintaining safety and cash procedures.

Responsibilities include supervising opening/closing tasks, monitoring service times, addressing performance issues, and training staff as needed to uphold Wendy's standards and customer service quality.