Shift Supervisor — Residential Housing Programs

Community Housing Innovations, Inc.; New York (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Flexible spending account

Dependent Care Spending Account

Commuter Transit and Parking Account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career develop-?

Generous paid time off

Job summary

Community Housing Innovations, Inc. (CHI) is seeking a Shift Supervisor to oversee Residential Aide staff across NYC sites. You will supervise weekend and overnight coverage, conduct fire drills, manage meals per safety guidelines, and provide crisis support until senior staff intervene.

Under the Program Director, you’ll ensure compliance with OTDA, DHS, and CHI rules while maintaining quality services and timely reporting. English required; Spanish a plus.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• 3+ years of verified homeless services management experience.
• First Aid/CPR Certification required; Food Handler's Certificate required or within 60 days.
• F-80 Fire Safety Coordinator certification or ability to obtain within 60 days.
• Proficient in MS Windows and MS Office; basic Internet skills.
• Excellent verbal and written communication; English proficiency; multilingual a plus.

Responsibilities

• Supervise Residential Aide staff and oversee weekend/overnight coverage.
• Conduct fire drills and ensure fire safety per DHS/CHI guidelines.
• Assist with client meals and ensure compliance with food safety guidelines.
• Provide limited crisis intervention and de-escalation until managers intervene.
• Maintain program operations; document reports and logs as required.
• Coordinate with Program Director and interdisciplinary team.
• Act as liaison with agencies referring eligible clients.
• On-call supervisor and communicate with Building Superintendent.

Skills

Verbal and written communication

Leadership and supervision

Bilingual Spanish (preferred)

Multitasking and prioritization

Time management

Ability to work under pressure

Education

High School Diploma or GED

Bachelor’s degree in related field

Tools

MS Windows

MS Office

Internet basics

Job description

Community Housing Innovations, Inc. (CHI) is seeking a Shift Supervisor to oversee Residential Aide staff across NYC sites. You will supervise weekend and overnight coverage, conduct fire drills, manage meals per safety guidelines, and provide crisis support until senior staff intervene.

Under the Program Director, you’ll ensure compliance with OTDA, DHS, and CHI rules while maintaining quality services and timely reporting. English required; Spanish a plus.