Per Diem Shift Supervisor NYC

Community Housing Innovations, Inc.; New York (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Flexible spending account

Dependent Care Spending Account

Commuter Transit and Parking Account

401(k) retirement plan

Life insurance

Employee Assistance Program

Monthly trainings and career develop-?

Generous paid time off

Job summary

Community Housing Innovations, Inc. (CHI) is seeking a Shift Supervisor to oversee Residential Aide staff across NYC sites. You will supervise weekend and overnight coverage, conduct fire drills, manage meals per safety guidelines, and provide crisis support until senior staff intervene.

Under the Program Director, you’ll ensure compliance with OTDA, DHS, and CHI rules while maintaining quality services and timely reporting. English required; Spanish a plus.

Qualifications

• High School Diploma or GED required; Bachelor's preferred.
• 3+ years of verified homeless services management experience.
• First Aid/CPR Certification required; Food Handler's Certificate required or within 60 days.
• F-80 Fire Safety Coordinator certification or ability to obtain within 60 days.
• Proficient in MS Windows and MS Office; basic Internet skills.
• Excellent verbal and written communication; English proficiency; multilingual a plus.

Responsibilities

• Supervise Residential Aide staff and oversee weekend/overnight coverage.
• Conduct fire drills and ensure fire safety per DHS/CHI guidelines.
• Assist with client meals and ensure compliance with food safety guidelines.
• Provide limited crisis intervention and de-escalation until managers intervene.
• Maintain program operations; document reports and logs as required.
• Coordinate with Program Director and interdisciplinary team.
• Act as liaison with agencies referring eligible clients.
• On-call supervisor and communicate with Building Superintendent.

Skills

Verbal and written communication

Leadership and supervision

Bilingual Spanish (preferred)

Multitasking and prioritization

Time management

Ability to work under pressure

Education

High School Diploma or GED

Bachelor’s degree in related field

Tools

MS Windows

MS Office

Internet basics

Job description

WHO IS CHI?Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.WHY CHI?CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:Generous Paid time offPersonal and Sick DaysHealth insurance and health reimbursement accountDental and vision plansFlexible spending accountAFLAC supplemental insuranceDependent Care Spending AccountCommuter Transit and Parking AccountWorking Advantage- Employee Perks401(k) retirement planLife insuranceEmployee Assistance ProgramMonthly trainings and career development plansWhat will I be doing on the job?Responsible for all aspects of Management for Residential Aide staff within the Program. Ensuring that quality services are provided effectively and in accordance with guidelines established by CHI, OTDA, and other funding sources as appropriate.JOB-RELATED DUTIES – ESSENTIAL FUNCTIONSThese duties are essential and specific to the successful implementation of this position.Under the direction of the Program Director, the Shift Supervisor will work as part of an interdisciplinary team. The Shift Supervisor will supervise the overall running of the site as directed by the Program Director.Responsible for the supervision and support for all Residential Aide staff.Responsible for overseeing Residential Aide staffing for weekends, overnights and as needed.Conduct Fire Drills as scheduled and works with program staff to ensure that fire safety procedures are followed and document these events as per DHS and CHI guidelines.Supervise and assist with the client meals as per the site’s specific policies. Shift Supervisors are responsible for ensuring employees are following OTDA and DHS food safety guidelines.Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc.Ensure that the program is providing quality services and is compliant with program requirements.Enforces clients on CHI, site and DSS policies, regulations, and rules with residents.Reviews video cameras and monitors area consistently.Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).Always maintains appropriateness and acts as a model for other employees.Provides on-site training and feedback on a regular basis and when necessary to staff and management.Informs Building Superintendent of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.).Act as a liaison with agencies responsible for referring eligible clients.Submits all internal and external reports in a timely and accurate manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintains logs, office, and site in an orderly fashion.Assists the management team in communication as well as being an on-call supervisor.Important Information:Pay: $24.04 an hour- approx $50,004 annual.FSLA: Non-exempt. Overtime is available.Shifts 8am-4pm,4pm-12am,12am-8amLocation: Throughout NYCWhat do I need to apply?Education and Experience: High School Diploma or GED required. Bachelor’s from an accredited university or related field of study, preferred. 3+ years of verified experience working in homeless services can override the education requirement.Experience: 2+ years’ experience providing management services in social services or in other related fields.Communication: Excellent verbal and written communication skills. Proficiency in English required. Multi-lingual and Spanish proficiency preferred.First Aid/CPR Certification and Food Handler’s Certificate (have upon hire or within 60 days of hire)F-80 Fire Safety Coordinator certification, required (or ability to obtain F80 certification within 60 days of hire)Computer Skills: Basic competency in MS Windows, MS Office, and on the Internet.Physical Performance: Ability to tour properties, walk distances, climb stairs, etc.Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines. Effective time management skills.Equal Employment Opportunity Employer (EEOE)Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.