Shift Supervisor - Point Loma

The Salvation Army USA Western Territory; San Diego (CA); On-site; USD 20,664; Part time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Health benefits

Job summary

A nonprofit organization is seeking a dedicated Shift Supervisor for its Point Loma Thrift Store in San Diego, California. The role includes supporting day-to-day store operations, enhancing customer service, and training employees. Candidates should have retail experience, effective communication skills, and a high school diploma or equivalent. This position offers a flexible schedule and competitive pay at $15.00 per hour. If you're passionate about community service and teamwork, this role is perfect for you.

Qualifications

• Minimum one-year previous retail experience; supervisory experience preferred.
• Accuracy in handling POS/Cash Register operations and cash transactions.
• Valid Driver's license with proof of insurance.

Responsibilities

• Partner with Store Manager in day-to-day operation of the store.
• Provide coaching, training, and development to Store Employees.
• Maintain good Customer/Donor/Community relations.

Skills

Retail experience

Leadership skills

Customer service

Cash handling

Education

High School diploma/GED

Tools

POS/Cash Register

Job description

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to Do The Most Good at our Point Loma Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Employee Referral Bonuses
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

SHIFT SUPERVISOR RESPONSIBILITIES

• Taking an active role and partnering with the Store Manager in day‑to‑day operation of the store.
• Assuming responsibility for all day‑to‑day store operations in the absence of the Store Manager and Assistant Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with the District Sales Manager when the Store Manager or Assistant Manager are absent.
• Coordinating daily morning and shift‑change team meetings when the Store Manager or Assistant Manager are absent.
• Ensuring store is maintained and adequate inventory levels on hand; ensuring timely completion of regular and accurate Rag Out from the sales floor.
• Back‑Room Processing – ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
• Donation Attendants – ensuring that the Donation Attendants are working effectively and efficiently according to the Donation Attendant Job Description when the Store Manager is absent.
• Maintaining adequate change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy.
• Implementing appropriate loss‑prevention measures as directed.
• Performing other written and/or verbal duties as may be assigned by Management.

QUALIFICATIONS

• High School diploma/GED or equivalent.
• Minimum one‑year previous retail experience; supervisory experience preferred.
• Accuracy in handling POS/Cash Register operations and cash transactions.
• Valid Driver's license, with proof of insurance.
• Successful completion of a background check, including Criminal History and Sex Offender Registry.
• Effective communication skills with management, fellow store employees, customers, and donors.

PHYSICAL DEMANDS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Ability to perform duties with or without reasonable accommodation.

WORK SCHEDULE

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Full‑time associates may be scheduled for any full‑time shift, including evenings, weekends, and holidays.

PAY RATE

PAY RATE: $15.00 per hour

EQUITY & COMPLIANCE

High School or Equivalent (required).

Equal Opportunity Employer. Protected Veterans. Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.