Assistant Store Manager - Los Angeles (Pico Blvd)

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 22,014 - 31,353; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Medical, Dental, and Vision

Retirement Plan

Job summary

A community-focused nonprofit organization in Los Angeles is seeking an Assistant Store Manager to support daily operations and enhance customer service at the Pico Blvd. Thrift Store. The ideal candidate should have at least 2 years of retail management experience, excellent communication skills, and the ability to efficiently handle POS operations. This position offers a flexible schedule and opportunities for career growth in a supportive environment. Pay rate is $19.37 per hour.

Qualifications

• Minimum of 2 years previous Retail Management/Supervisory experience is required.
• Ability to communicate effectively with management and customers.
• Must pass a background check, which includes Criminal History and Sex Offender Registry.

Responsibilities

• Assist the Store Manager in day-to-day store operations.
• Provide coaching and training to store employees.
• Ensure customer needs are met and service is efficient.
• Maintain store merchandising standards and adequate inventory levels.

Skills

Retail Management/Supervisory experience

Customer Service

Communication skills

Problem-solving

Education

High School diploma/GED or equivalent

Tools

POS/Cash Register operations

Job description

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Pico Blvd. Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits Offered

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Medical, Dental, and Vision
• Health and fitness Fitbit Devise
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

Assistant Store Manager Responsibilities

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• All day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
• Communicating any personnel issues with Management, in the absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensuring store is maintained at ARC Merchandising Standards, with adequate inventory levels on hand.
• BRP (Back Room Processing) - In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
• Assisting the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implementing appropriate loss prevention measures.
• Other written or verbal duties as may be assigned by Management, Retail Directors and Command Administration.

Qualifications to be considered for this position

• High School diploma/GED or equivalent.
• Must have a minimum of 2 years previous Retail Management/Supervisory experience.
• Must be able to accurately handle POS/Cash Register operations and cash transactions.
• Must hold a valid Driver's license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Pay Rate

$19.37/hr

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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