Assistant Store Manager - South Bay

The Salvation Army USA Western Territory; Redondo Beach (CA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid time off

Employee Discounts

Health and Dental Insurance

Career Growth Opportunities

Job summary

A charitable organization in Redondo Beach seeks an Assistant Store Manager to support daily operations at their thrift store. The role includes coaching employees, ensuring customer satisfaction, and managing store inventory. Qualifications include a high school diploma and at least two years of retail management experience. This position requires flexible scheduling and effective communication skills. Competitive pay and various employee benefits are offered, including health insurance and opportunities for career growth.

Qualifications

• Minimum of 2 years of retail management/supervisory experience.
• Valid driver's license and proof of insurance.
• Ability to handle cash transactions accurately.

Responsibilities

• Partner with Store Manager in daily store operations.
• Provide coaching and training to store employees.
• Ensure customer needs are met efficiently.

Skills

Retail management experience

Customer service skills

Communication skills

Problem-solving skills

Education

High School diploma/GED or equivalent

Job description

PAY RATE: $19.00 PH

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our South Bay Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Medical, Dental, and Vision
• Health and fitness Fitbit Devise
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

RESPONSIBILITIES FOR ASSISTANT STORE MANAGER

• Take an active role and partner with the Store Manager in the day‑to‑day operation of the store.
• Perform all day‑to‑day store operations in the absence of the Store Manager.
• Provide coaching, training, and development to the Store Employees.
• Ensure Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; resolve complaints; and keep service quick and efficient.
• Communicate any personnel issues with Management in the absence of the Store Manager. Issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
• Ensure store is maintained at ARC Merchandising Standards and adequate inventory levels are on hand.
• Back Room Processing (BRP) – In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.
• Maintain an adequate amount of change at the beginning of each day, safeguard cash in registers and safes, and process cash receipts as per ARCC policy.
• Assist the Store Manager in ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations.
• Implement appropriate loss prevention measures.
• Perform other written or verbal duties as assigned by Management, Retail Directors and Command Administration.

QUALIFICATIONS

• High School diploma/GED or equivalent.
• Minimum of 2 years of retail management/supervisory experience.
• Ability to accurately handle POS/cash register operations and cash transactions.
• Valid driver's license and proof of insurance.
• Pass background check, including criminal history and sex offender registry.
• Ability to communicate effectively with management, fellow store employees, customers, and donors.

PHYSICAL DEMANDS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

SCHEDULE

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to always ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift including evenings, weekends, and holidays.

EQUAL OPPORTUNITY EMPLOYER / PROTECTED VETERANS / INDIVIDUALS WITH DISABILITIES

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.