Shift Supervisor - Patient Care & Team Leader

Compass Group USA; Carmel (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA’s TouchPoint unit in Carmel, IN is hiring a Shift Supervisor for full-time and part-time roles. The position oversees shift activities, trains staff, creates schedules, evaluates performance, and prepares reports to ensure quality and safety.

The candidate must have at least 2 years of supervisory experience and be able to lead a team with a focus on patient-centered hospitality. Benefits are available.

Qualifications

• Previous 2 years of supervisory experience required.

Responsibilities

• Direct the activities of associates during a shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Train and create work schedules.
• Evaluate the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Skills

Supervisory experience

Customer service

Job description

Compass Group USA’s TouchPoint unit in Carmel, IN is hiring a Shift Supervisor for full-time and part-time roles. The position oversees shift activities, trains staff, creates schedules, evaluates performance, and prepares reports to ensure quality and safety.

The candidate must have at least 2 years of supervisory experience and be able to lead a team with a focus on patient-centered hospitality. Benefits are available.