Shift Supervisor: Path to Team Leader

Loop Neighborhood; Menifee (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Loop Neighborhood Market is seeking an Assistant Team Leader to support the Team Leader in daily store operations, coaching the team, and ensuring excellent customer service. This hands-on role involves leading the store in the Team Leader’s absence and driving operational excellence across staffing, cash management, and compliance.

You will assist with scheduling, inventory, pricing, and merchandising while upholding safety standards and company policies.

Qualifications

• High school diploma or equivalent.
• 6–9 months of assistant manager or related experience.
• Strong math, English communication, and problem-solving skills.
• Team-oriented, organized, and able to multitask in a fast-paced environment.
• Reliable transportation and flexible availability, including nights, weekends and holidays.
• Retail, convenience, food service, or supervisory experience preferred.
• Willingness to learn and grow into a Team Leader role.
• Must be at least 18 years of age.

Responsibilities

• Lead the team and coach members; support the Team Leader.
• Assist with scheduling, timekeeping, and coverage.
• Handle cash, reports, and store paperwork accurately.
• Troubleshoot basic equipment issues.
• Support ordering, stocking, and merchandising.
• Monitor inventory, reduce shrink, and maintain presentation.
• Drive sales through promotions and merchandising standards.
• Deliver exceptional customer service on every shift.
• Resolve customer concerns quickly and professionally.
• Follow company policies and regulatory requirements; maintain safety standards.

Skills

Team leadership

Customer service

Communication

Multitasking

Problem solving

Education

High school diploma

Tools

POS systems

Cash handling

Job description

Loop Neighborhood Market is seeking an Assistant Team Leader to support the Team Leader in daily store operations, coaching the team, and ensuring excellent customer service. This hands-on role involves leading the store in the Team Leader’s absence and driving operational excellence across staffing, cash management, and compliance.

You will assist with scheduling, inventory, pricing, and merchandising while upholding safety standards and company policies.