Shift Supervisor (Overnight)

careers-samaritanvillage; New York (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

25 days paid time off

Retirement account matching

Tuition reimbursement

Job summary

Samaritan Village in Bushwick, Brooklyn, seeks a Shift Supervisor to oversee daily shelter operations, ensuring safety, order, and timely client services. Under the Operations Coordinator, you will supervise staff, manage schedules, conduct safety drills, coordinate transportation, and protect client privacy under HIPAA and 42 CFR.

The full-time role pays $24.72/hour (about $45,000/year) with a comprehensive benefits package; FDNY‑80, CPR and NYC Food Handler certifications are required or

Qualifications

• High School diploma or GED is required.
• Minimum 2 years in human services, preferably with homelessness or substance use.
• Ability to obtain FDNY F-80 within 90 days of hire.
• Willing to obtain CPR and NYC Food Handler’s certifications as needed.
• Flexible to work varied shifts, including evenings and weekends.

Responsibilities

• Supervise shelter operations to ensure safety and cleanliness.
• Conduct safety checks, lead fire drills and evacuations.
• Manage daily activity schedules and ensure client services occur on time.
• Oversee client appointments, transportation, and escorts as needed.
• Administer breathalyzer tests or observe urine collection when required.
• Maintain accurate paperwork and ensure HIPAA/42 CFR privacy compliance.

Skills

Communication skills

Teamwork

Interpersonal skills

Empathy

Discretion

Professionalism

Time management

Flexibility

Education

High School diploma or GED

Job description

Overview

Shift Supervisor

The Shift Supervisor supports daily operations at a shelter by ensuring client services run smoothly, safely, and on time. Working under the Operations Coordinator, they supervise activities, manage schedules, oversee facility safety and cleanliness, and conduct safety checks such as fire drills and substance use screenings. They also help coordinate transportation, track client appointments, and ensure staff follow all health, safety, and privacy rules.

Candidates who do not have a current FDNY-80 (F-80) certificate, must be able to obtain it within 90 days of hire and be open to getting CPR and food handling certifications as needed.

Responsibilities

• Supervise the overall shelter environment to ensure rules are followed, the space remains safe and clean, and positive interactions are maintained.
• Conduct regular safety and room checks, lead fire drills and evacuations, and step in to monitor kitchen and food prep if food service staff are unavailable.
• Manage the daily schedule of activities, making sure all client services and events happen as planned, and that participants and staff are where they need to be.
• Oversee client appointments by reviewing schedules, dispatching vehicles, distributing carfare, and assigning escorts as needed.
• Administer breathalyzer tests or observe urine collection when required by program policy and monitor clients returning from outside appointments.
• Ensure all paperwork is accurate and complete, and maintain compliance with confidentiality and privacy regulations, including 42 CFR and HIPAA.

Qualifications

• High School diploma or GED required.
• At least 2 years of experience in human services, preferably with individuals experiencing homelessness or substance use issues.
• Ability and willingness to obtain FDNY F-80 Certificate of Fitness within 90 days of hire.
• Willing to obtain CPR and NYC Food Handler’s certifications, as needed.
• Flexible and available to work varied shifts, including evenings and weekends.
• Strong communication, teamwork, and interpersonal skills.
• Reliable, organized, and able to manage multiple tasks in a fast-paced setting.
• Approaches sensitive situations with empathy, discretion, and professionalism.

Additional Information

This is a full-time non-exempt role with an hourly rate of $24.72 (annualized at 35 hours a week to $45,000) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, and tuition reimbursement.

This role is located in Bushwick, Brooklyn and has a regular schedule of Thursday-Sunday 12am-8am.