Shift Supervisor Management Trainee

CVS Health; Winthrop (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health recrute un Shift Supervisor Trainee pour un poste temporaire. Ce rôle d'entrée est destiné à préparer les employés à des postes de supervision formels. Les candidats doivent avoir un diplôme de lycée et une expérience en vente au détail, ainsi que des compétences en communication avancées.

Qualifications

• Qualifications incluent un diplôme de lycée et une expérience en vente au détail.
• Compétences requises : raisonnement déductif, compétences analytiques, compétences en informatique.
• Flexibilité pour travailler tôt le matin, la nuit, et les week-ends.

Responsibilities

• Superviser le personnel de magasin et gérer les opérations en l'absence d'un manager.
• Maintenir la culture de service à la clientèle de CVS.
• Gérer les problèmes et préoccupations des clients.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisory positions. These roles support the store management team by driving store performance and enhancing customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store crew through assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Qualifications include a high school diploma or equivalent. Additional requirements include retail experience, deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

The pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health. We offer health services, plans, and community pharmacy services to make quality care more affordable, accessible, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and employment eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.