Shift Supervisor Management Trainee

CVS Health; Georgetown (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health seeks a Shift Supervisor Trainee for a role aimed at developing supervisory skills through hands-on experience. This entry-level position will assist in managing store operations and delivering excellent customer service while preparing for future supervisory roles.

Qualifications

• Flexibility to work various shifts.
• Retail experience preferred.
• Ability to work effectively with management and staff.

Responsibilities

• Supervise store crew by assigning and monitoring activities.
• Assist customers with questions, problems, and complaints.
• Lead staff and ensure smooth operations in the absence of a manager.

Skills

Communication

Customer Service

Analytical Skills

Deductive Reasoning

Education

High School Diploma or Equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop supervisory skills, complete training in operations and management, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support store management in executing store operations and enhancing performance while fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning and monitoring activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring positive shopping experiences
   • Maintain customer/patient confidentiality

Minimum requirements include a high school diploma or equivalent, retail experience, deductive reasoning, analytical and computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime is also necessary.

The pay range reflects the base hourly rate or full-time salary, depending on the position, experience, education, and location.

About the company

At CVS Health, our purpose is helping people on their path to better health through health services, plans, and community pharmacists. We aim to make quality care affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

CVS is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities and veterans. For assistance, contact [e-mail] or 407-000-0000. All new hires must complete Form I-9 and present proof of identity and work eligibility. An AEDT will score your skills, with bias audits available at www.talentify.io/bias-audit-report. NYC applicants can request alternative processes or accommodations at [e-mail] or 407-000-0000.