Shift Supervisor Management Trainee

CVS Health; Clover (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health seeks a Shift Supervisor Trainee to develop supervisory skills and prepare for higher roles. Responsibilities include supervising staff, assisting customers, and driving store performance through excellent service. This entry-level position offers training and opportunities for promotion within the company.

Qualifications

• Retail experience preferred.
• Flexibility to work mornings, overnights, weekends, and overtime.
• Computer skills required.

Responsibilities

• Supervise staff by assigning tasks and directing activities.
• Assist customers with questions and promote CVS customer service culture.
• Ensure smooth store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Excellent communication skills

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support store management by driving store performance and enhancing customer loyalty through excellent service. When no manager is onsite, the supervisor leads staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions:
1. Management
• Collaborate effectively with store management and staff
• Supervise staff by assigning tasks, directing activities, and following up
• Communicate effectively with management and staff

2. Customer Service
• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring positive shopping experiences
• Maintain customer/patient confidentiality

Minimum Requirements:
• High school diploma or equivalent
• Retail experience preferred
• Deductive reasoning, analytical, and computer skills
• Excellent communication skills
• Flexibility to work early mornings, overnights, weekends, and overtime as needed

Compensation:
This pay range reflects the base hourly rate or full-time annual salary. Actual offers depend on experience, education, location, and other factors.

About CVS Health:
We are committed to helping people achieve better health through innovative health services, plans, and community pharmacy. Our goal is to make quality care accessible, affordable, and seamless, supporting overall well-being.

Notice:
Talentify is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or 407-000-0000. Federal law requires new hires to complete Form I-9 with proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) is used to assess skills and responses. For NYC applicants, alternative processes or accommodations are available.