Shift Supervisor - Lead, Train & Drive Guest WOW

Planta Restaurants; New York, Northern (NY, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life保险

PTO after 90 days

Referral bonuses (unlimited)

50% off plant-powered meals

Career growth opportunities

Job summary

PLANTA is seeking a Shift Supervisor to work with the General Manager to oversee daily restaurant operations. You’ll lead staff training, drive top-line revenue, and manage labor and cost of goods while ensuring guest satisfaction.

The role emphasizes brand vision, positive culture, and high standards, with opportunities for career growth across PLANTA concepts in a collaborative team environment.

Qualifications

• 2+ years in a Supervisory role with high volume exposure in a full-service restaurant.
• Experience with sales projections, expense budgets, analyzing profit and loss statements.
• Focused on building and promoting the company’s vision and values.
• Ability to learn and bring "out of the box" ideas to the team.
• Self-starter with the ability to motivate and recognize all levels of staff.
• Genuine enthusiasm and aptitude for serving people to ensure WOW factor.
• Excellent verbal and written communication skills.
• High level of business acumen.
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions.

Responsibilities

• Champion the brand’s vision and values and ensures alignment amongst the concept team.
• Support a culture of positivity and high standards where all staff CHASE perfection in everything they do.
• Lead by example, create an environment that is warm, welcoming and filled with positivity for guests and employees.
• Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements.
• Supporting Leadership Team in developing and implementing creative and effective staff training initiatives.
• Executing efficient operations and keeping guests satisfied and coming back to build sales.
• Assist in creating department schedules as per business levels to ensure budgeted labour costs are met.
• Assist in ordering food, beverages, and supplies to ensure all items are in-stock.
• Monitors adherence to health, safety and hygiene standards within location, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviors of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains restaurant cleanliness and upholds esthetics standards of CHG.
• Monitor inventory reports and order when necessary.
• Resolving in-service guest complaints.
• Identifying and following up on tasks related to repairs, cleaning and maintenance to ensure restaurant cleanliness standards are always met.
• Attendance and contribution to Banquet Event Order (BEO) and Operations Team meetings.

Skills

Supervisory leadership

Sales projections

Vision and values

Creative ideas

Motivation & recognition

Guest service enthusiasm

Verbal & written communication

Business acumen

Problem solving

Job description

PLANTA is seeking a Shift Supervisor to work with the General Manager to oversee daily restaurant operations. You’ll lead staff training, drive top-line revenue, and manage labor and cost of goods while ensuring guest satisfaction.

The role emphasizes brand vision, positive culture, and high standards, with opportunities for career growth across PLANTA concepts in a collaborative team environment.