Shift Supervisor — Lead Teams with Flexible Schedules

Applegreen (US) Welcome Centers; Lanoka Harbor (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

ApplegreenUSA is seeking a reliable Shift Supervisor to lead daily operations at our travel plazas in the Northeast and Midwest. You will ensure fast, friendly service, uphold brand standards, and manage cash handling during your shift.

You’ll train new team members, monitor food safety, complete opening and closing checklists, operate the POS, and coordinate with plaza leadership to resolve issues. This role requires flexibility for days, nights, weekends, and holidays.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with customers and resolving complaints.
• Complete opening, daily and closing procedures/checklists per policy.
• Operate the POS system, process payments, and follow cash handling policies.
• Ensure proper food handling including labeling, dating, stocking, rotating, and temperature checks.
• Perform kitchen-related tasks such as prepping, thawing, cooking, packaging, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and upsell products.
• Maintain knowledge of products and services available in the plaza.
• Assist in training new team members.
• Follow brand standards, food safety requirements, and company policies.

Skills

Cash handling

Leadership experience

Customer service orientation

Job description

ApplegreenUSA is seeking a reliable Shift Supervisor to lead daily operations at our travel plazas in the Northeast and Midwest. You will ensure fast, friendly service, uphold brand standards, and manage cash handling during your shift.

You’ll train new team members, monitor food safety, complete opening and closing checklists, operate the POS, and coordinate with plaza leadership to resolve issues. This role requires flexibility for days, nights, weekends, and holidays.